VAGPWR
Lukk
Your cart is empty

Subtotal: 0,-

Privacy Policy

Privacy policy – GDPR (General Data Protection Regulation)

 

This privacy statement applies to all business processes at VAGPWR AS, hereinafter referred to as the data controller.

The statement provides information on data processing by the controller and determines the purpose and remedies of the processing as well as the data processing we make on behalf of our customers based on their instructions. Processing of personal data is necessary in order for us to fulfil our contractual obligations and serve you as a customer. Personal data may also be use for the following purposes: sales, contact with customer service, marketing, information, bookkeeping.

By email marketing and/ or SMS, you obtain explicit consent in advance. By providing us with your personal information, you agree to the practices and terms outlined in this Privacy policy.

If you have any objections with respect to our processing of your privacy, you also have the opportunity to complain to the Data Protection Authority.

Data Controller:

VAGPWR AS

Hjortlandsvegen 1

5135 Flaktveit

Email: info@vagpwr.com

Telephone: +47 40048874

Information collected

Information may be recorded and stored when you register at http://www.vagpwr.com, when you are in contact with sales and support either by email, chat or when you use our services.

Where do we store information about you – and where do we share your information with others?

Our ecommerce platform is provided by Mystore.no AS and data is stored in their cloud services at Amazon Cloud Services (AWS) data centre in Ireland.

Subcontractors

The data controller also uses services provided by 3rd parties. Here is an overview of subcontractors where information can be stores.

Klarna:

If a payment is made with Klarna in the online store, personal information such as email, name, address, social security number will be shared with “Klarna for Credit”.

Google Analytics

Google Analytics is used for traffic analysis. IP addresses and visitor patterns are saved.

Logistra:

Logistra is our EDI solution provider. When shopping in our online store, information such as name, phone number and address will be shared with Logistra for printing freight bills and transport labels.

 

PostNord:

We send packages with PostNord and thus share information related to freight such as name, telephone number and address.

 

Crall.io:

Crall is our system for handling chat correspondence, as well as features such as abandoned carts, and visitor pattern. Crall.io is also used to send out order confirmations and email, name and address and information related to the order confirmation is thus shared with them. Technology from Crall.io is also used to generate product recommendations. The productions are based on the pattern of visits and order history that is stored for up to a year.

 

Communication through Email and SMS

As a customer you will receive e-mails and/ or SMS around your customer relationship. For example, we will send you e-mails/SMS related to orders you have posted. SMS with tracking number, forgotten password, information around your customer account, etc. This is defined as legitimate interest and no consent will be requested.

We also use email marketing and communications. As a customer of VAGPWR, you will periodically receive newsletters as the foremost you have given an active consent to do so. If you do not wish to receive newsletters you can unsubscribe by clicking on the unsubscribe link un the emails.

Visibility and rectification

You are intitled to access the information that is recorded about you. Access can also be obtained by submitting an enquiry to info@vagpwr.com. If the registered information is not correct or incomplete, you may require that the information be correct in accordance with the Personal Data Act.

Storage and deletion

Information that is no longer necessary for the purpose for which it is created is deleted from our systems.

Information about the use of cookies

A cookie is a small text file that is stored on your computer. We use cookies, among other things, to remember your login, password in encrypted form, to improve the user experience and as part of our marketing efforts towards new customers. When you visit our services, we set both temporary and persistent cookies. A temporary cookie is often deleted automatically when you close your browser, while persistent can reside on your machine for up to one year. If you would like to learn more about cookies, htttp://www.aboutcookies.org can be used.

The following cookies are used in our services

Using our webstore solution

We use cookies to remember you as a customer and to remember content in your shopping cart. Without cookies, an online store will not work.

Use of Klarna checkout

when our store solutions are used together with Klarna checkout, cookies are set by Klarna. More information at http://www.klarna.com/no/cookies/.

Facebook Pixel

We use advertising through Facebook’s platform. Cookies are used so that advertising can be targeted based on the pattern of visits.

Crall.io

Crall.io uses cookies to identify a session and your user ID.

Consent to the use of cookies

Under Norwegian law, you have automatically consented to storing cookies on your computer if you allow this through the settings in your browser.

Trykk Enter for å søke eller Esc for å lukke